Regional Passport Office, Brabourne Road |
|
| Address | 4 Brabourne Road, 1st floor, Kolkata, West Bengal-700001 |
| Contact number | 033-40071212 / 033-22257523 |
| Helpline | 18002581800 |
| Timing | 9:00 to 5:00 PM |
| Working Days | Monday to Friday |
| Regional Officer | Shri Ashish Middha |
| Phone | 033-40071212 |
| rpo.kolkata@mea.gov.in | |
| Status | SMS to 9704100100 |
| Mela | open Saturday |
| Inquiry Appointment | Issued an inquiry appointment. |
You can find out about the head office with contact information.
| Officer in Charge | Mr. Ashish Middha |
| Office Address | 4 Brabourne Road, 1st floor, Kolkata, West Bengal-700001. |
| Contact Number | 033 400 712 12 |
| Email Address | rpo.kolkata@mea.gov.in |
| Official Website | www.passportindia.gov.in |
It is mandatory to follow the grievance cell as needed.
| Grievance Officer |
Ms. Mousumi Nath |
| Contact | 033-4007-1212 |
| Public Grievances Cell | Mr. Bal Krishan |
| Address | PSP Division, Ministry of External Affairs, Room No. 24, Patiala House, Tilak Marg, New Delhi, 110001. |
| Telephone | 011 2338 4497, 011 2338 4519 |
| Fax | 011 2338 4461 |
| passport.pg @ mea.gov.in |
Online Application & Appointment Process
Before the application, you can find the following details:
| Gather Documents | Collect all necessary original documents (proof of DOB and address) and required annexures. |
| Access Official Portal | Go only to the official website: passportindia.gov.in. |
| Fill Form & Review | Fill the application carefully. Double-check all entered data against your original documents. |
| Pay Fees Online | Pay the applicable fee for your passport type (e.g., 36/60 pages, Normal / Tatkal). Save the payment receipt. |
| Book Appointment | Schedule your appointment at your nearest PSK or Post Office PSK. |
| Visit Office | Carry all original documents and their self-attested photocopies for your appointment. |
| Track Status | Use the "Track Application Status" link on the website with your 15-digit file number. |
Passport Documents Checklist
A list of documents is needed during verification.
| Date of Birth Proof |
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| 1. Birth Certificate 2. PAN Card 3. Voter Card 4. Driving License |
5. Pension Payment Order 6. School Leaving / Matriculation Certificate 7. LIC Policy Bond |
| Address Proof |
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| 1. Voter Card 2. Aadhaar Card 3. Driving License 4. Bank Passbook 5. Electricity Bill |
6. Ration Card 7. Gas Bill 8. Rent Agreement 9. Spouse's Passport 10. Parents' Passport (for minors) |
| Educational Qualification |
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| 1. Class 8 Marksheet 2. Class 10 Certificate |
3. Graduation Marksheet 4. Other Qualification Certificates |
| Police Verification Support |
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| 1. Residential Certificate 2. Current Voter List Extract |
3. Land Deed or BLRO Record 2. Father and Mother Voter Card |
Passport Annexure or Affidavit
You can find a complete list of annexures, along with their application purposes.
| Annexure | Category |
| A | Identity Certificate and an Illiterate Person. |
| C | Single Parent for Minor. |
| D | Two-Parent for Minor. |
| F | Lost and Damaged Application. |
| G | No Objection Certificate for Government Employee. |
| J | Joint Declaration instead of Marriage Certificate |
Passport Police Verification
Before the application, you can check the police verification types.
| Nature | Description |
| Normal Application | Standard process for first-time applicants or those with expired passports. |
| Pre-Police Verification | This is applicable for minors, older seniors, or government employees. |
| Post-Police Verification | This case is only used for tatkaal. The passport is printed and dispatched immediately after your PSK appointment. |
You can track your status by following the steps.
| Visit the Official Website | Go to the official Passport Seva Online Portal |
| Locate the Tracking Section | On the website's homepage, find and click on the "Track Your Application Status" link. |
| Select Application Type | Choose the type of application from the drop-down menu. |
| Enter Your Details | Enter your 15-digit file number and your date of birth in the required format (DD/MM/YYYY). |
| View Your Status | Click the "Track Status" button. The next screen will display the current stage of your application. |
| SMS Tracking | Sending an SMS to 9704100100 in the format '<< STATUS>><< SPACE>><< File Number>>.' |
Q. How can I apply for a passports?A. First, go to the government website. Then, create an account by signing up with your details. After that, log in using your ID and password. Fill out the application form carefully. Once the form is filled, submit it online. Then, pay the application fee. After payment, book an appointment at the nearest kendra. Q. How much time in the Seva Kendra?A. You need to spend about one hour at the center for document verification. It is important to arrive on time for your appointment. Also, keep in mind that the tiffin break is from 1:30 PM to 2:00 PM, so try not to schedule your visit during that time. Q. What is non-ECR?A. ECR means emigration check required, and non-ECR means emigration check not required. Q. Can we go directly to the office without an appointment in India?A. No, you cannot go to the office without an appointment. But in case of an emergency or for a medical reason, you may be allowed to go without an appointment. Q. Will the passport number change after reissue or renewal?A. Yes, if you make any changes to your passports, like address, spouse's name, or education (qualification), or if you apply for renewal or reissue, your number will change. You will get a new passport with a new number. Q. Is a phone allowed in the Seva Kendra?A. Yes, the phone is allowed in Kendra. However, it is used only for emergency purposes for verification outside of the kendra. |
Important Notice
| Those local offices cannot help with pending application reviews, passport status updates, or matters related to police verification. The Kolkata Regional Passport Office is the main authority to solve these types of problems, queries, and other services. |
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