Passport Application is Under Review at RPO
After you apply for a passport in India, you go through several verification processes for every stage. During the verification, it shows “Passport Under Review.” If you see the following messages, we describe the full process for solving your problems. Also, you can check the status and what the next steps are.
Some reasons for this are shown in the passport application under review as follows:
| 1. Police verification is not completed at my respective police station. |
| 2. Police verification is complete at my respective police station, but the police report is not sent to the Reginal Passport Office. |
| 3. The passport application name is mismatched with the given initial proof. |
| 4. The passport application address is mismatched with the given address proof. |
| 5. The police station name is mismatched with the given passport application. |
| 6. The birthplace is mismatched with given birth certificate proof. |
| 7. The date of birth is mismatched with the given birth certificate proof. |
| 8. Police verification is not completed by the passport applicant. |
| 9. The father or mother’s names mismatch with the document of the application. |
| 10. Don’t give old passport details in the passport application |
| 11. The old passport number is wrong in the passport application. |
| 12. And also other wrong passport application details. |
| 13. Old passport canceled by airport authority or airport officer. |
| 14. And also other wrong passport application details. |
| 15. Passport applicants hold more than one passport. |
| *** You get a message that your passport is under review, you call the telephone number of the passport head office, and you go with passport documents. |
How Long Showing the ‘Under Review’ Status?
There is no fixed time for showing “passport under review” in passport status. Usually, it is showing time for the “Under Review” between 10 to 30 days, depending on:
- Workload of passport applications at the RPO
- Number of application submissions in RPO
- Regional office backlogs
- Holiday/weekend delays
- Manpower of regional passport office.
How Can Check Passport Status Under Review
After the application is under review, you can check your passport status by following the step
| Step 1 | First, you go to the Passport Seva website |
| Step 2 | Then, click “Track Application Status” on the home page |
| Step 3 | Next, Select Application Type |
| Step 4 | After that, fill up file number and date of birth |
| Step 5 | Finally, click “Track Status,” and you can show your passport status. |
| Reminder: You get the file number in your passport received copy, and you get passport status by sending an SMS to 9704100100 in the format ‘<< STATUS>><< SPACE>><< File Number>> | |
Your documents need to be resubmitted under review
In some issues under review for document submission, the RPO sends an email or SMS to upload additional documents, like the following:
- Proof of identity
- Proof of recent address
- Annexures (A, C, D, F, I, J, etc.)
- Affidavit for change of name, address, lost passport
- Letters of current employer
- Police re-verification or Police verification details
Avoid Delaying ‘Under Review’ Passport Applications
To avoid delaying the passport application under review, you must check the following details.
- Check all proper original documents before submission
- Find all current address proofs.
- Avoid errors in name, address, spelling, and PIN code
- Use valid ID, address proof, date of birth proof, and educational proof.
- Submit correct annexures and affidavits in a passport application.
- You must present police verification.
Does ‘Under Review’ Mean Passport Application Rejection?
No. The application’s “Under Review” means your application has been rejected or some passport documents or details are wrong. It means the passport office verifies your passport application process. In most cases, the RPO office, once the review is complete or processed, will then update your passport status. Update status is showing:
- Application Granted”
- Police report submitted
- “Passport Printing Initiated”
- “Passport Dispatched”
What Should You Do if Your Application is Under Review?
If your passport application is under review, you should do the following things:
1. Wait Genially for a Few Days
You must wait at least 10-15 working days. It may change status after 15 days.
2. Call or Visit the Regional Passport Office (RPO)
If the status is not unchanged over 2 weeks, you may visit or call your Regional Passport Office with an inquiry appointment, including original documents:
- Appointment letter
- Application receipt
- File number
- ID proof (Aadhaar, PAN)
- Educational documents
- Proof of urgency (if applicable)
3. A query raised via the Passport Seva Portal
- Log in to your Passport Seva Portal
- Go to “Feedback/Grievance
- Select “Grievance Type” – Case under review/delay in processing
- Submit a query.
4. Contact or E-mail the Passport Seva Customer Care
Passport customer care helpline number at 1800-258-1800 (toll-free) for Jammu & Kashmir 04066720567 and North East State 04066720581 for assistance. Also, you can send an email to the regional passport office with your query.
FAQ on Passport Application Under Review
Q. What does a passport application under review at the regional passport office mean?
A. It means your passport application is an issue from the regional passport office. You go to RPO with an appointment and solve your problem.
Q. What to do if the police verification report is not clear and the application is under review at the regional passport office?
A. You go to the regional passport office with an appointment, again send for police verification, and solve your problem.
Q. Can I collect my passport from RPO?
A. No, you cannot collect a passport from RPO; you can collect it from your address only. Also, you can resend your passport to your address from RPO.
Q. Why is my passport application under review?
A. Any issue in passport application or police verification. You go to the regional passport office and solve your problem.
Q. What is the status of the passport on hold subject to police verification?
A. It means your police verification is not clear; you go to a regional passport office and resend the police verification.
Passport Regional Office
| You can find the regional passport office information. |