Regional Passport Office Ranchi
| RPO Ranchi |
| Regional Officer |
Ms. Manita K |
| Official Address |
3rd floor, The Galaxia Mall, Near Piska More, Uphar Cinema campus, Ratu Road, Ranchi, Jharkhand-834005. |
| Contact number |
0651-2282037
0651-2282122
|
| Helpline |
18002581800 |
| Email |
rpo.ranchi @mea.gov.in |
| Fax |
0651-2282030 |
| Appointment Timing |
9:00 to 5:00 PM |
| Working Days |
Monday to Friday |
| Status |
SMS to 9704100100 |
| Official Website |
passportindia.gov.in |
Regional Passport Office Ranchi
| Office Name |
Address |
| Ranchi |
MIMEC TECH PARK, Namkum Industrial Area, Namkum, Ranchi, 834010. |
| Bokaro |
Sector-9B, Sub Post Division, Bokaro Steel City, 827009. |
| Chaibasa |
Old DC Division, Court Road, Chaibasa, West Singhbhum, 833201. |
| Deoghar |
Head Post Division, B. Deoghar Post Office, Deoghar, 814112. |
| Dhanbad |
Campus of Dhanbad Head Post Division, Hirapur, Dhanbad, 826001. |
| Dumka |
Campus of Dumka Head Post Division, Near Bus Stand, Dumka, 814101. |
| Giridih |
Campus of Head Post Division, Gandhi Chowk, Giridih, 815301. |
| Gumla |
Campus of Head Post Division, Gumla, 835207. |
| Hazaribagh |
Campus of Head Post Division, Hazaribagh, 825301. |
| Jamshedpur |
Head Post Division, Bistupur, Jamshedpur, East Singhbhum, 831001. |
| Jhumri Tilaiya |
Head Post Division, Near Thana, Ranchi Patna Road, Jhumri Tilayi Koderma, 825409. |
| Khunti |
Khunti Main Post Division, Khunti Chaibasa Road, Near Nagar Panchayat, Khunti, 835210. |
| Medininagar |
Campus of Head Post Division, Medininagar, 822101. |
| Sahibganj |
Head Post Division Sahibganj, Gandhi Chowk, Near Town Police Station, Sahibganj, 816109. |
| Simaria |
Simariya Post Division, Tandwa Road, Chatra, 825103. |
View Passport Office Directory
The complete list of Passport Offices in Jharkhand, India, is available on the official Government of India website. It lists all Passport Seva Kendras and Post Office Passport Seva Kendras by location.
Find your directory
Under Review at Regional Passport Office
Show the following steps for review in passport office.
| What It Means |
Your application has passed the initial document check at the Passport Seva Kendra (PSK), but more detailed verification by senior officials at the Regional Passport Office (RPO). |
| Duration |
it extends to 3-4 weeks or more |
| Documentary Issues |
A discrepancy in your date of birth, address, name spelling, or supporting documents |
| What You Should Do |
1. Check for an Official Letter in your main. |
| |
2. Contact to helpline number 1800-258-1800. |
| |
3. Complain to file a grievance on pgportal.gov.in under the Ministry of External Affairs. |
| |
4. You can visit your RPO's grievance cell with your ARN and original documents for a direct inquiry |
Regional Passport Office Online Appointment
RPO online appointment process is given below
| Access Official Website |
Go to the official Government of India portal: passportindia.gov.in |
| Log In to Your Account |
Return to the homepage and click "Login" under Existing User. Enter your created Login ID and password. |
| Schedule Appointment |
View your name of ARN / File Number. Find the Schedule Appointment for Inquiry at RPO in the bottom menu and book an appointment date. |
| Available Slots |
Keep in mind the slot date is open only at 3:30 pm as per the official time. |
| Rescheduled Limit |
You can get only three appointments in the RPO Kolkata. |
Regional Passport Office Complaint Process
You can raise complaints at various stages of your passport application process from the Passport Seva Kendra.
| Method |
How to Do |
| Online Grievance Portal |
Via the main Passport Seva website:
1. Go to www.passportindia.gov.in
2. Click on the "Register Grievance" link in the top menu.
3. You will need your Application Reference Number (ARN). |
| Toll-Free Helpdesk Number |
Call the 24x7 National Helpdesk:
1800-258-1800 (Toll-Free) |
| Email to the Regional Passport Office |
The email address is rpo.kolkata@mea.gov.in |
| Public Grievance Portal (CPGRAMS) |
Register on the Centralized Government portal: https://pgportal.gov.in |
Police Verification Report is Awaited
To process the number of steps for quick police verification.
| Request forwarded for Police Verification. |
The RPO has completed its initial action. The delay is now with the police. |
| Delay in Police Verification. |
Follow up directly with your local police station. Inquire about the status and any required documents. |
| The police station is not responding, or there is no progress. |
File a grievance on the CPGRAMS portal cpgrams.gov.in. This will officially alert the RPO to follow up with the police on your behalf. |
My passport is printed, but I haven't received it
In case of facing a problem with passport printing, you must check below.
| Get Tracking Details |
Visit the official passport website and click "Track Your Passport Status" with your 15-digit File Number and Date of Birth. |
| Track on the Courier Website |
The result will show your Dispatch Number and the Courier Name (e.g., India Post/DPI). |
| Take official action for no movement |
Go to the CPGRAMS portal and lodge a Grievance. |
Visit the RPO directly without an appointment
. Check your information to visit without an appointment.
| Administrative & Processing Center |
Services are not directly accessible by the public for general queries. |
| Public-Facing Service Desk |
Walk-in (with prior online appointment) for all standard passport services. |
| Issue Resolution |
Visit in person, but only after registering a grievance online via the CPGRAMS portal to get a ticket/reference number. |
Passport Related Complaint
You can use the passport-related complaint in the RPO as per the following conditions.
| 1. Correction of date of birth and other passport details. |
| 2. Official passport document resubmission at RPO. |
| 3. Pending police verification or re-verification. |
| 4. Close the previous file number or passport application. |
| 5. Request for passport data correction. |
| 6. Lost your passport? What to do at RPO. |
| 7. Application is on hold for review of documents. |
| 8. Recover my passport login ID and password |
| 9. The airport authority rejected or seized my passport. |
| 10. The delay in issuing passports at RPO. |
| 11. Resubmit your passport photo problems. |
| 12. A passport is under review at the Regional Passport Office. |
| 13. Applying for the wrong jurisdiction. |
| 14. Request to redispatch your printed passport. |
Process your complaint
