Regional Passport Office Patna

RPO Patna
Regional Officer	Smt.Tavishi Behal Pandey
Official Address	2nd and 3rd Floor, D-Block, Maurya Lok Complex, Patna, Bihar, 800001.
Contact Number	0612-2223267 0612-2227972 0612-2227943
Helpline No.	1800 258 1800
Email	rpo.patna @mea.gov.in
Fax	0612-2227972
Timing	9:00 to 5:00 PM
Working Days	Monday to Friday
Status	SMS to 9704100100
Official Website	passportindia.gov.in

Office Under Regional Passport Office in Patna

City/District	Address
Arrah	Head Post Division, Station Road, Near Nawada Thana, Arrah, Bihar, 802301
Aurangabad	Head Post Division, Old GT Road, Aurangabad, Bihar, 824101
Banka	Head Post Division, Old GT Road, Aurangabad, Bihar, 824101
Begusarai	Head Post Division, Near Traffic Chowk, Kachahari Road, Shahadat Market, Begusarai, Bihar-851101
Bettiah	Head Post Division, Ujjain Tola, Bettiah, Bihar, 845438
Bhagalpur	Head Post Division, M.G. Road, Bhagalpur, Bihar, 812001
Buxar	Head Post Division, Munib Chowk, Golaghat Buxar, Bihar, 802101
Chapra	Head Post Division, Chhapra-841301
Dalmianagar	Sub Post Division, Dalmianagar, Dehri-on-Sone, Rohtas, Bihar, 821305
Dalsinghsarai	Mukhya Dak Ghar, Station Road Dalsingsarai, Bihar, 848114
Darbhanga	Dr. D.N. Chaudhary Complex, Basudeopur (Delhi More), Darbhanga, Bihar-846005
Ekma	Mukhya Dakghar, Ekma (Saran), Pin Code: 841208
Forbesganj	Sub Post Division Forbesganj, Post Office Chowk, Forbesganj, Araria, Bihar-854318
Gaya	Head Post Office, G. B. Road, Near Kedarnath Market, Gaya, Bihar, 823001
Gopalganj	Head Post Division, Post Office Chowk, Gopalganj, Bihar, 841428
Hajipur	Rajendra Chowk, Head Post Office, Hajipur, Pin Code: 844101
Jamui	Head Post Division, Maharajganj, Jamui, Bihar, 811307
Katihar	Head Post Office, Near New Market, Katihar, Bihar-854105
Khagaria	Mukhya Dak Ghar, Near Town Thana, Khagaria, Bihar-851204
Kishanganj	Head Post Division, Kishanganj, Bihar-855107
Madhubani	Head Post Division, Station Road, Madhubani, Bihar-847211
Maner	Sub Post Division, Maner Near Maner Thana, Bihar, 801108
Motihari	Head Post Division, Near Bapudham Motihari Railway Station, Motihari, Bihar, 845401
Munger	Head Post Division, Near Bhagat Singh Chowk, Munger, Bihar-811201
Muzaffarpur	Head Post Division, Company Bagh, Muzaffarpur, Pin 812001
Nalanda	Head Post Division, Bihar Sharif, Near Nalanda Mahila College, Bihar-803101
Nawada	Head Post Division, Near Indra Chowk, Sadar Hospital Road, Nawada, Bihar-805110
Patna	Aaron It Park, Plot No. VI/1 & 2, Patliputra Industrial Estate, Patna, Bihar, 800013
Purnea	Head Post Division, Girija Chowk, Purnea, Bihar, Pin 854301
Saharsa	Head Post Office, Near Thana Chowk, Saharsa, Bihar, 852202
Samastipur	Head Post Division, Near Collectorate, Samastipur, Bihar-848101
Sasaram	Head Post Division, Near Bus Stand, Sasaram, Bihar, 821115
Sheohar	Head Post Division, Near Thana Chowk, Saharsa, Bihar, 852202
Sitamarhi	Head Post Division, Dumra, Sitamarhi, Bihar-843301
Siwan	Head Post Division, Near J.P. Chowk, Siwan, Bihar – 841226

View Passport Office Directory

The complete Passport Office Directory in Bihar, India, is available on the official Government of India website. It lists all Passport Seva Kendras and Post Office Passport Seva Kendras by location.

Learn more information

Under Review at Regional Passport Office

Show the following steps for review in passport office.

What It Means	Your application has passed the initial document check at the Passport Seva Kendra (PSK), but more detailed verification by senior officials at the Regional Passport Office (RPO).
Duration	it extends to 3-4 weeks or more
Documentary Issues	A discrepancy in your date of birth, address, name spelling, or supporting documents
What You Should Do	1. Check for an Official Letter in your main.
	2. Contact to helpline number 1800-258-1800.
	3. Complain to file a grievance on pgportal.gov.in under the Ministry of External Affairs.
	4. You can visit your RPO's grievance cell with your ARN and original documents for a direct inquiry

Regional Passport Office Online Appointment

RPO online appointment process is given below

Access Official Website	Go to the official Government of India portal: passportindia.gov.in
Log In to Your Account	Return to the homepage and click "Login" under Existing User. Enter your created Login ID and password.
Schedule Appointment	View your name of ARN / File Number. Find the Schedule Appointment for Inquiry at RPO in the bottom menu and book an appointment date.
Available Slots	Keep in mind the slot date is open only at 3:30 pm as per the official time.
Rescheduled Limit	You can get only three appointments in the RPO Kolkata.

Regional Passport Office Complaint Process

You can raise complaints at various stages of your passport application process from the Passport Seva Kendra.

Method	How to Do
Online Grievance Portal	Via the main Passport Seva website: 1. Go to www.passportindia.gov.in 2. Click on the "Register Grievance" link in the top menu. 3. You will need your Application Reference Number (ARN).
Toll-Free Helpdesk Number	Call the 24x7 National Helpdesk: 1800-258-1800 (Toll-Free)
Email to the Regional Passport Office	The email address is rpo.kolkata@mea.gov.in
Public Grievance Portal (CPGRAMS)	Register on the Centralized Government portal: https://pgportal.gov.in

Police Verification Report is Awaited

To process the number of steps for quick police verification.

Request forwarded for Police Verification.	The RPO has completed its initial action. The delay is now with the police.
Delay in Police Verification.	Follow up directly with your local police station. Inquire about the status and any required documents.
The police station is not responding, or there is no progress.	File a grievance on the CPGRAMS portal cpgrams.gov.in. This will officially alert the RPO to follow up with the police on your behalf.

My passport is printed, but I haven't received it

In case of facing a problem with passport printing, you must check below.

Get Tracking Details	Visit the official passport website and click "Track Your Passport Status" with your 15-digit File Number and Date of Birth.
Track on the Courier Website	The result will show your Dispatch Number and the Courier Name (e.g., India Post/DPI).
Take official action for no movement	Go to the CPGRAMS portal and lodge a Grievance.

Visit the RPO directly without an appointment

. Check your information to visit without an appointment.

Administrative & Processing Center	Services are not directly accessible by the public for general queries.
Public-Facing Service Desk	Walk-in (with prior online appointment) for all standard passport services.
Issue Resolution	Visit in person, but only after registering a grievance online via the CPGRAMS portal to get a ticket/reference number.

Passport Related Complaint

You can use the passport-related complaint in the RPO as per the following conditions.

1. Correction of date of birth and other passport details.

2. Official passport document resubmission at RPO.

3. Pending police verification or re-verification.

4. Close the previous file number or passport application.

5. Request for passport data correction.

6. Lost your passport? What to do at RPO.

7. Application is on hold for review of documents.

8. Recover my passport login ID and password

9. The airport authority rejected or seized my passport.

10. The delay in issuing passports at RPO.

11. Resubmit your passport photo problems.

12. A passport is under review at the Regional Passport Office.

13. Applying for the wrong jurisdiction.

14. Request to redispatch your printed passport.

Process your complaint