Passport Office Jammu – Services & Location Guide

0191-2451085 (10 AM to 12 PM, Mon-Fri)

0191-2433359, 0191-2223278

• DOB: After 1989, a birth certificate is compulsory for a passport application. A QR code is necessary for birth documents from 2002.
• Application: Make sure your documents match your name, address, and DOB.
• Documents: Have originals and photocopies ready. QR code should be included, and laminated documents may sometimes be rejected.
• Appointment: You can get only three appointments.
• Time: Visit the passport office 15 minutes before the appointment.
• Application Type: Minor and lost or damaged passport cases are not processed under Tatkaal.
• Post Office: POPSKs will not accept applications in the specified categories.

☐ Expiry — Renewal/Reissue

☐ Loss — Replacement/Reissue

☐ Damage — Replacement/Reissue

☐ Urgency — Tatkaal

☐ Verification — Police/Document Verification

☐ Changes — Passport Updates

1. Open the Official Passport Seva Portal: Visit the official Passport Seva Portal and log in to your account.
2. Select the Correct Service: Choose “Apply for Fresh Passport/Re-issue of Passport.” Select Fresh Passport if you are applying for your first passport. If you already have or previously had a passport, choose the appropriate Re-issue service.

3. Fill in Your Personal Details: Enter the information requested on the application, such as:

• Full name
• Date of birth
• Place of birth
• Gender
• Citizenship information
• Other personal particulars

4. Enter Your Address Details: Provide your present residential address and other address information requested by the form. Review the address carefully because it can be relevant to police verification and passport delivery.

6. Provide Family and Other Details: Complete the sections relating to family information, emergency contact details, and other particulars applicable to your application.
7. Review the Application: Before submitting, carefully check:

Name → Date of Birth → Place of Birth → Address → Family Details → Other Declarations

7. Submit the Form: Once you are satisfied that the information is accurate, submit the application through the Passport Seva system. Keep your Application Reference Number (ARN) and other application details.

8. Pay the Applicable Fee: Pay the applicable passport fee using the available payment facility.

9. Schedule Your Appointment: Book an appointment at an available Passport Seva Kendra (PSK) or Post Office Passport Seva Kendra (POPSK).

10. Prepare for the Appointment: Use the official Passport Seva Document Advisor to determine which documents apply to your circumstances. Take the required original documents and copies to the appointment.

11. Attend the Passport Centre: Visit the selected PSK or POPSK on the scheduled date. Your application and documents will go through the prescribed processing and verification stages.

13. Track the Application: After submission, use the official Passport Seva Portal to monitor the status of your application.

Simple Sequence

Log In → Select Service → Fill Form → Review Details → Submit → Pay Fee → Book Appointment → Prepare Documents → Visit PSK/POPSK → Verification → Passport Issued → Delivery

Step 1: Open the Official Passport Seva Website: Visit the official Passport Seva Portal operated by the Ministry of External Affairs, Government of India.

Step 2: Select “Track Application Status”: Open the application-status tracking service. The official tracking page asks you to select the application type and enter the File Number and Date of Birth.

Step 3: Select the Application Type: Select the applicable service, such as Passport/PCC/IC/GEP, as shown on the Passport Seva tracking page.

Step 4: Enter the File Number: Enter your 15-character alphanumeric File Number exactly as printed on your acknowledgement letter.

The File Number is different from the Application Reference Number (ARN). Passport Seva specifically identifies the File Number as the number printed on the acknowledgement letter issued at the PSK after submission of the application.

Step 5: Enter Your Date of Birth: Enter the applicant’s Date of Birth in the format requested by the status-tracking page.

Step 6: Click “Track”: After entering the required details, click Track. The portal will display the latest available status of your application.

Q. My passport expired 4 years ago. Can it be reissued?

A. No, any change or correction to your passport then you apply passport 4 years ago. Otherwise, you renewed your passport one year ago.   

Q. What do I do if I lose my passport?

A.  First, you lodge a fir in police station, then you apply for a lost passport at the Passport Seva Kendra.

Q. My passport will expire in 2 years. What should I do?

Q. You apply for renewal of your passport in paspsort seva kendra.