Passport Office Kolkata & West Bengal – Full Information

Passport Office, Kolkata started functioning in June 1955. The head office is located at Bourne Road, Kolkata. It maintains 28 passport centres. This Regional Office covers districts such as Alipurduar, Bankura, Baruipur, Birbhum, Coochbihar, Darjeeling, East Medinipur, Hooghly, Howrah, Jalpaiguri, Kolkata, Malda, Murshidabad, Nadia, North 24 Parganas, Paschim Bardhaman, Purba Bardhaman, Purulia, Siliguri, South Dinajpur, Uttar Dinajpur, West Medinipur. It also covers 8 Districts Of Tripura and 4 Districts Of Sikkim.

In West Bengal, there are three types of passport offices. The Ministry of External Affairs (MEA) maintains them. The office types are:

Regional Passport Office (RPO): This is the Regional Head Office in Kolkata that handles final approvals and printing.
Passport Seva Kendra (PSK): This centre processes documents and biometric verification. (e.g., PSK Kolkata)
Post Office Passport Seva Kendra (POPSK): In small town passport application process is handled by the head post office.

Contact Details of Passport Office Kolkata

RPO Kolkata

Complete Address	4 Brabourne Road, 1st Floor, Kolkata, West Bengal – 700001.
Contact Number	033-22254893, 033-22254084
Official E-mail	rpo.kolkata@cpo.gov.in
Fax Number	033 – 22254762
Appointment Timing	9:30 AM to 12:30 PM
Working Days	Monday to Friday
Regional Officer	Shri Ashish Middha
Officer Phone No.	033-2235-0726
Social Media	@rpokolkata

Passport Seva Kendra Kolkata

Official Address	Aakash Tower, Eastern Bypass, More Ruby, Kasba 781, Anandpur, Kolkata, 700107.
Contact Number	03340071212
Working Days	Monday to Friday
Appointment Timing	9:00 to 5:00 PM
PIN Codes Serviced	700106, 700107, 700108, 700110

POPSK Beadon Street

Official Address	Beadon Street Post Office, North Kolkata – 700006
Helpline Desk	03322341212
Working Days	Monday to Friday
Appointment Timing	10:00 to 4:00 PM
PIN Codes Serviced	700005, 700006, 700007, 700008

POPSK Dum Dum

Official Address	Dum Dum Mukhya Dak Ghar, 150 Rishi Bankim Chandra Road, Kolkata – 700028
Helpline Desk	03322254893
Working Days	Monday to Friday
Appointment Timing	10:00 to 4:30 PM
PIN Codes Serviced	700027, 700028, 700029

POPSK Jadavpur

Official Address	Regent Park Sub Post Office, 9 Ram Kumar Park, , Jadavpur, Kolkata, 700040
Helpline Desk	03340071212
Working Days	Monday to Friday
Appointment Timing	10:00 to 4:30 PM
PIN Codes Serviced	700039, 700040, 700041, 700042

IIM Calcutta

Official Address	Indian Institute of Management Calcutta, Diamond Harbour Road, Joka, Kolkata – 700104.
Working Days	Monday to Friday
Appointment Timing	10:00 to 4:30 PM
PIN Codes Serviced	700103, 700104, 700105,700106

Indian Coast Guard Residential Enclave

Official Address	Indian Coast Guard Residential Enclave, Maniktala, Kolkata – 700054. Landmark: Adjacent to Mani Square Mall/Bengal Chemical.
Helpline Desk	Not Applicable
Working Days	Monday to Friday
Appointment Timing	10:00 to 4:30 PM
PIN Codes Serviced	700053, 700054, 700055, 700056

Public Grievances Cell

Grievances Officer Name	Shri Jaideep Majumder
Contact Number	033-2235-0726
Grievances E-mail	rpo.kolkata@cpo.gov.in
Enquiry Timings	10:00 AM to 1:00 PM and 2:00 PM to 5:00 PM.

Enquiry Appointment Time

Normal Appointment	3:30 PM
Tatkaal Appointment	3:00 PM
Lunch Time	2:00 PM

Post Office Passport Seva Kendra (POPSK)

POPSK / Location	Official Address	Districts
Agartala	Passport Seva Kendra, 1st floor, Jackson Gate Building, Lenin Sarani, Agartala, 799001, Tripura	Tripura
AIIMS Kalyani	AIIMS Kalyani, NH-34 Connector, Basantapur, Saguna, Kalyani, Nadia, 741245	Nadia
Alipurduar	Alipurduar Court Post Office, Buxa Feeder Road, Near Fire Brigade, Alipurduar Court, 736122	Alipurduar
Amta	Amta Sub Post Office, Amta, Howrah – 711401	Howrah
Arambagh	Arambagh Head Post Office, Puratan Bazar, P.C.Sen Road, Arambagh, Hooghly, 712601	Hooghly
Asansol	Asansol Head Post Office, Asansol, Paschim Bardhaman – 713301.	Paschim Bardhaman
Ashoknagar	Ashoknagar Sub Post Office, Ashoknagar, North 24 Parganas, 743222.	North 24 Parganas
Balurghat	Balurghat Head Post Office, Dinajpur Division, South Dinajpur, 733101	South Dinajpur
Bangaon	Bangaon Mukhya Dak Ghar, Bangaon, 24 Parganas (North), 743235	24 Parganas (North)
Bankura	Bankura Head Post Office, Machantola, Bankura, 722101.	Bankura
Bardhaman	Burdhaman Head Post Office, Bardwan, 713101
Barrackpore	Barrackpore Head Post Office, Barrackpore, North 24 Parganas, 700120	North 24 Parganas
Barrackpore	Head Post Office, Barrackpore, Near Sadar Bazar, Barrackpore Cantonment, 700120	24 Parganas North
Basirhat	Basirhat Head Post Office, Basirhat, 24 Parganas (North), 743411	24 Parganas North
Berhampore	Passport Seva Kendra Berhampore, Amita Automobile Building, Radhika Nagar, Post Office Cossim Bazaar, Jalangi Road, Berhampore, Murshidabad – 742101. Phone: 03482274321	Murshidabad
Bishnupur	Bishnupur Mukhya Dak Ghar, Matukganj (Thanagora), Bishnupur, Bankura – 722122.	Bankura
Bolpur	Sriniketan S.O., Bolpur, Birbhum – 731236	Birbhum
Canning Town	Canning Town Sub Post Office, Canning Town, South 24 Parganas, 743329	South 24 Parganas
Chinsurah	Chinsurah Head Post Office, Chinsurah, Hooghly – 712101	Hooghly
Contai	Contai Head Post Office, Contai, Purba Medinipur, 721401	Purba Medinipur
Coochbehar	Coochbehar Head Post Office, Coochbehar Division, Coochbehar, 736101	Coochbehar
Darjeeling	Post Office, Darjeeling Division, Ladenla Road, Opposite Rink Mall, Darjeeling, 734101	Darjeeling
Dharmanagar	Head Post Office Complex, Post Office Road, Dharmanagar, Tripura, 799250	Tripura
Diamond Harbour	Diamond Harbour Head Post Office, Diamond Harbour-I, South 24 Parganas – 743331	South 24 Parganas
Gangtok	Passport Seva Kendra, Manan Kendra, Development Area, Gangtok, Sikkim- 737101 Tel: 03532571701	Sikkim
Ghatal	Ghatal Mukhya Dakghar, Konnagar, Ghatal, Paschim Medinipur, 721212	Paschim Medinipur
Howrah	Howrah Head Post Office, 2, Mahatma Gandhi Road, Howrah, 711101	Howrah
Jalpaiguri	Jalpaiguri Head Post Office, Jalpaiguri Division, Jalpaiguri – 735101	Jalpaiguri
Jhargram	Jhargram Head Post Office, Distt. Jhargram, 721401.	Jhargram
Jiyaganj	Jiaganj Sub Post Office, Hatibagan, Jiaganj, Murshidabad, 742123	Murshidabad
Kakdweep	Kakdwip Sub Post Office, Area Headquarters, Kakdwip, South 24 Parganas, 743347	South 24 Parganas
Katwa	Katwa Head Post Office, Kachari Road, Katwa, Purba Bardhaman, 713130.	Purba Bardhaman
Kharagpur	Kharagpur Technology Mukhya Dakghar, IIT Campus, Kharagpur, West Midnapore, 721302	West Midnapore
Krishnanagar	Krishnanagar Head Post Office, M.M. Ghosh Street, Krishnanagar, Nadia, 741101	Nadia
Makdumpur	Mukdumpur Post Office, English Bazar, Mukdumpur, Malda – 732103	Malda
Port Blair	Aberdeen Bazar S.O Port Blair, South Andaman, Andaman And Nicobar Islands – 744104 Tel: 044-28513575	Andaman And Nicobar Islands
Purulia	Postal Staff Quarters, Opposite Nistarini College, Deshbandhu Road, Purulia, 723101	Purulia
Raghunathganj	Raghunathganj Head Post Office, Mackenjee Park Road, Raghunathganj, Murshidabad, 742225	Murshidabad
Raiganj	Raiganj Mukhya Dakghar, B C ROY Sarani, near NBSTC Bus stand, Raiganj, Uttar Dinajpur – 733134	Uttar Dinajpur
Rampurhat	Rampurhat Head Post Office, Birbhum Division, Rampurhat, 731224	Birbhum
Ranaghat	Ranaghat Head Post Office, Ranaghat, Nadia, 741201	Nadia
Samsi	Samsi Post Office, Deshbandhu Para, Station Road, Near 420 More, Samsi, Malda, 732139	Malda
Serampore	Serampore Head Post Office, 9, Shibchandra Palit Lane, Serampore, Hooghly, 712201	Hooghly
Siliguri	Passport Seva Kendra Siliguri, First Floor, Shopping Centre Cum Office Building, Himachal Vihar, Siliguri, Jalpaiguri – 734010	Jalpaiguri
Tamluk	Tamluk Head Post Office, Abasbari, Tamluk, Purba Medinipur, 731636	Purba Medinipur

Immigration Office Contact Information

Official Address	Room No. 116, A-Wing, MSO Building, 1st Floor, DF Block, Salt Lake, CGO Complex, Kolkata – 700064
Telephone	033-23343407
Email	poekol@mea.gov.in

Tatkal Passport Service Kendra

The regional office is in Kolkata; there are 47 passport kendras. The Tatkal passport service offices are:

PSK	Official Jurisdiction
Agartala	Lenin Sarani, Agartala, Tripura
Berhampore	Jalangi Road, Berhampore, Murshidabad
Gangtok	Development Area, Gangtok, Sikkim
Kolkata	Ruby, Kasba 781, Anandpur, Kolkata
Siliguri	Building, Himachal Vihar, Siliguri

Passport Application: Things to Confirm Before Your PSK Appointment

DOB: Confirm the birth certificate requirement for those born after 1989 and the QR code requirement for 2002 birth documents.
Application: Check the name, address, and DOB on your documents.
Documents: Arrange originals and photocopies with a QR code. Laminated documents can sometimes be rejected.
Appointment: Keep in mind that you get three appointments.
Time: Arrive 15 minutes before the appointment.
Application Type: Minor and lost or damaged passport applications are not processed under Tatkaal.
Post Office: The listed categories will not be accepted at POPSKs.

Passport Services for Different Applicant Categories

Service No.	Service Name	Applicant Use
1	New Passport	New application
2	Renewal	Expiry/reissue
3	Replacement	Loss/damage/theft
4	Tatkaal	Urgent application
5	Police Verification	Verification
6	Document Verification	Document review
7	Passport Updates	Detail changes

Passport Documents for Private Employees

DOB: Birth certificate/school certificate

Address: Aadhaar / bank passbook/utility bill

Identity: Voter ID / PAN/driving licence

Citizenship: Birth certificate / PAN / Voter Card

ECNR: School certificate / tax statement / visa / professional certificate

Photograph: Recent passport-size photos

Previous Passport: Invalid/cancelled passport

Steps Involved in an Indian Passport Application

Applying for an Indian passport involves several stages, from completing the online application form to visiting a Passport Seva Kendra (PSK) or Post Office Passport Seva Kendra (POPSK). Understanding each stage in advance can help applicants prepare their information and documents properly.

Create an Account on the Passport Seva Portal: Start by creating an account on the official Passport Seva Portal. Select the appropriate Regional Passport Office (RPO) based on your residential address and complete the registration process.

Log In to Your Account: After registration, sign in using your registered login details. From the account dashboard, you can access the available passport services and begin a new application.

Select the Appropriate Passport Service: Choose the service that matches your requirement, such as Fresh Passport or Re-issue of Passport. Read the service description carefully before proceeding.

Complete the Online Application Form: Enter the required information in the application form.

Check the Required Documents: Review the document requirements applicable to your particular application.
Submit the Application: After completing and reviewing the form, submit the application online. Save the application details or Application Reference Number (ARN) for future reference.

Pay the Applicable Fee: Pay the applicable passport service fee through the payment options provided by the Passport Seva system.

Schedule a Passport Appointment: Once the required payment and submission steps are completed, select an available appointment at a suitable PSK or POPSK.
Visit the PSK or POPSK: Attend the appointment on the scheduled date with the required original documents and copies, wherever applicable.
Police Verification, If Required: Depending on the application and verification requirements, police verification may be conducted. The timing and requirement of police verification can vary from one application to another.
Track the Application Status: Applicants can monitor the progress of their application through the official Passport Seva system using the relevant application details.

Passport Application Process at a Glance

Register → Log In → Select Service → Complete Form → Check Documents → Submit Application → Pay Fee → Book Appointment → Visit PSK/POPSK → Verification → Police Verification if Required → Passport Processing → Dispatch

Passport Status Check Without Application Reference Number

Yes. You can generally check your Indian passport application status even if you do not have the Application Reference Number (ARN). The important point is that the official Passport Seva status tracker uses the File Number and Date of Birth, not the ARN.

How to Check Passport Status Without ARN

Visit the official Passport Seva website.
Select Track Application Status.
Choose the appropriate Application Type.
Enter your 15-character File Number.
Enter your Date of Birth.
Click Track Status.

Frequently Asked Questions

Q. Where is the Regional Passport Office (RPO) in Kolkata?

A. In West Bengal, there are 47 passport centres. All passport offices submit passport applications as per the rules. The main or Regional Passport Office is:

Official Address Located: 4 Brabourne Road, 1st floor, Kolkata, West Bengal-700001.

Q. Are Tatkaal passport applications accepted at all POPSKs in Kolkata?

A. No, POPSKs are not able or restricted to process Tatkaal applications as per the passport rule. This application is submitted only at PSK Centres (Kolkata Ruby, Berhampore, and Siliguri)

Q. At what time are online appointment slots released daily for PSKs in Kolkata?

A. As per the rule, generally RPO Kolkata releases daily online appointment on 3.30 pm. Tatkaal appointments are not released on Thursdays and Fridays in certain RPOs.

Q. Which specific services cannot be processed at POPSKs in Kolkata?

A. Complex cases (like name changes, adoption cases, single parents, or court clearance, lost, Tatkaal cases) are not processed in POPSKs Centre. These types of application transfer to the main PSK centres.

Office Location

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