Passport Office Kolkata
The citizens of Kolkata are served by the well-known center, and this is known as Passport Office Kolkata. The Seva Kendra offers various types of passport applications. Our platform provides all the essential details you need, including correct office addresses, verified phone numbers, and assistance with the public grievance cell. The Kolkata RPO’s most official information and guidelines are supplied for verification purposes. All branch profile information is available at the PSK Kolkata.
| RPO Kolkata |
| Complete Address |
4 Brabourne Road, 1st floor, Kolkata, West Bengal – 700001. |
| Contact Number |
033-22254893, 033-22254084 |
| Fax Number |
033 – 22254762 |
| Appointment Timing |
9:30 AM to 12:30 PM |
| Working Days |
Monday to Friday |
| Regional Officer |
Shri Ashish Middha |
| Officer Phone No. |
033-40071-212 |
| Officer Fax No. |
033-40054006 |
| Official E-mail |
rpo.kolkata@mea.gov.in |
| Passport Seva Kendra Kolkata |
| Official Address |
Aakash Tower, Eastern Bypass, More Ruby, Kasba 781, Anandpur, Kolkata, 700107. |
| Contact Number |
03340071212 |
| E-mail |
rpo.kolkata@mea.gov.in |
| Working Days |
Monday to Friday |
| Appointment Timing |
9:00 to 5:00 PM |
| Regional Officer |
Shri Ashish Middha |
| Officer Phone Number |
033-40071212 |
RPO Appointment Opening Time
Kolkata Passport Application Guide: Read Before You Apply
Before you process your passport in Kolkata, you must follow a list of things.
- You cannot go to the passport office without an appointment. First, you complete the form on the government website as per your documentary proof.
- The passport center needs original records, such as name, address, and date of birth, that are correct with your application. Two Newspaper advertisement copies needed for a profile name change. Also, all xeroxed documents must be self-attested.
- The application will be rejected if the correct police station name is not filled out. In my mind, police verification is complete within 21 days after the appointment. Otherwise, it is not complete; you go to your local District Superintendent’s Office.
- The specific declaration form required depends entirely on the nature of your passport application. These annexure types vary based on whether you are a government employee, a minor, or filing for a lost booklet.
- Before your appointment at PSK Kolkata, review the official application charges: Rs. 1,500 for standard processing and Rs. 3,500 for Tatkaal service. Additionally, the rate is dependent on your chosen booklet’s validity. When you visit the passport center, you review your appointment letter and payment receipt.
- Arrive at the Seva Kendra at least 15 minutes before your scheduled slot. And keep in mind that the portal permits a maximum of three rescheduling attempts.
- You must check the Kolkata RPO holiday list, and as per the official guidelines, the office is closed on Saturday and Sunday.
- You are going to the police station after the appointment for a fast application process. When verification is not complete, you lodge your complaint to the regional office as soon as possible.
- Check passport status on a regular basis and see if there are any issues in your application line verification report. If the application is under review, you must schedule an official inquiry appointment.
Finally, complete all your official processes, including RPO document verification and other processes in the Kolkata passport office. Via speed post, you will get your passport at your local address.
Passport Application & Renewal Process
Before the application, you can find the following details
| Collect Documents |
Collect all necessary original documents (proof of DOB and address) and required annexures. |
| Access Portal |
Go only to the official website: passportindia.gov.in. |
| Fill & Review |
Fill the form carefully. Double-check all entered data against your original documents. |
| Pay Fees |
Pay the applicable fee for your passport type (e.g., 36/60 pages, Normal / Tatkal). Save the payment receipt. |
| Appointments |
Schedule your appointment at your nearest Passport Seva Kendra. |
| Visit Centre |
Carry all original documents and their self-attested photocopies for your appointment. |
Process your passport application
Passport Documents Checklist
A list of documents is needed during verification.
| Date of Birth Proof |
| 1. Birth Certificate |
5. Pension Payment Order |
| 2. PAN Card |
6. School Leaving / Matriculation Certificate |
| 3. Voter Card |
7. LIC Policy Bond |
| 4. Driving License |
|
| Address Proof |
| 1. Voter Card |
6. Ration Card |
| 2. Aadhaar Card |
7. Gas Bill |
| 3. Driving License |
8. Rent Agreement |
| 4. Bank Passbook |
9. Spouse's Passport |
| 5. Electricity Bill |
10. Parents' Passport (for minors) |
| Educational Qualification |
| 1. Class 8 Marksheet |
3. Graduation Marksheet |
| 2. Class 10 Certificate |
4. Other Qualification Certificates |
| Police Verification Support |
| 1. Residential Certificate |
3. Land Deed or BLRO Record |
| 2. Current Voter List Extract |
2. Father and Mother Voter Card |
Find your passport documents
Online Application Prices
| Service Type |
Normal |
Tatkaal |
| Fresh/Reissue |
1,500 |
3,500 |
| Fresh / Reissue Minor |
1,000 |
3,000 |
| Lost or Damaged |
3,000 |
NA |
| Police Clearance Certificate (PCC) |
500 |
NA |
| Deletion of ECR / Change in Personal Particulars |
1,500 |
2,000 |
| Deletion of ECR / Change in personal particulars for minors |
1,000 |
1,500 |
Check your passport fees
Passport Annexure or Affidavit
You can find a complete list of annexures, along with their purposes.
| Annexure |
Category |
| A |
Identity Certificate and an Illiterate Person. |
| C |
Single Parent for Minor. |
| D |
Two-Parent for Minor. |
| F |
Lost and Damaged. |
| G |
No Objection Certificate for Government Employee. |
| J |
Joint Declaration instead of Marriage Certificate |
Information in your annexure
Police Verification Report
Before your appointment, you can review the types of police verification.
| Normal Application |
Standard process for first-time applicants or those with expired passports. |
| Pre-Police Verification |
This is applicable for minors, older seniors, or government employees. |
| Post-Police Verification |
This case is only used for tatkaal. The passport is printed and dispatched immediately after your PSK appointment. |
| Documents |
Resident certificate from the local councillor. Applicant's birth certificate, current voter list, identity proof, and address proof. The father's and mother's voter card, land deed, or land record. |
| Time |
Within 7 - 21 days |
Request for police verification
Check your Passport Status
You can track your status by following the steps.
| Visit Website |
Go to the official Passport Seva Online Portal |
| Tracking Section |
On the website's homepage, find and click on the "Track Your Status" link. |
| Enter Your Details |
Enter your 15-digit file number and your date of birth in the required format (DD/MM/YYYY). |
| View Your Status |
Click the "Track Status" button. The next screen will display the current stage of your application. |
| SMS Tracking |
Sending an SMS to 9704100100 in the format '<< STATUS>><< SPACE>><< File Number>>.' |
Track your passport status
Convert ECR to a Non-ECR passport
| Particulars |
ECR |
Non-ECR |
| Passport Stamp |
The passport requires a stamp/endorsement. |
The passport has not required a stamp/endorsement. |
| Travel for Employment |
ECR countries: Need Emigration Clearance. Non-ECR countries: No clearance needed. |
No clearance needed. |
| Primary Goal |
Protection for Indian Worker |
Smoother travel in any country |
| Emigration Clearance |
Required when traveling to any of the 18 ECR countries |
Not required for any country |
Convert your passport Non-ECR
Delay in Issuing Passport at RPO
| 1 |
Pending Police Verification |
| 2 |
Document Scrutiny Issues |
| 3 |
Adverse Police Verification Report |
| 4 |
Background Check / Security Clearance |
| 5 |
High Workload at RPO |
| 6 |
The file is Simply Missed or overlooked |
File your Complaint
Under Review at Regional Passport Office
Show the following steps for review in passport office.
| What It Means |
Your application has passed the initial document check at the Passport Seva Kendra (PSK), but more detailed verification by senior officials at the Regional Passport Office (RPO). |
| Duration |
it extends to 3-4 weeks or more |
| Documentary Issues |
A discrepancy in your date of birth, address, name spelling, or supporting documents |
| What You Should Do |
1. Check for an Official Letter in your main. |
| |
2. Contact the helpline number 1800-258-1800. |
| |
3. Complain to file a grievance on pgportal.gov.in under the Ministry of External Affairs. |
| |
4. You can visit your RPO's grievance cell with your ARN and original documents for a direct inquiry |
Review your passport
Regional Passport Office Online Appointment
RPO online appointment process is given below
| Access Official Website |
Go to the official Government of India portal: passportindia.gov.in |
| Log In to Your Account |
Return to the homepage and click "Login" under Existing User. Enter the login ID and password you created. |
| Schedule Appointment |
View your name of ARN / File Number. Find the 'Schedule Appointment for Inquiry' option in the bottom menu and book an appointment date. |
| Available Slots |
Please note that the slot date is open only at 3:30 pm, as per the official time. |
| Rescheduled Limit |
You can get only three appointments in the RPO Kolkata. |
Take your online appointment
Regional Passport Office Complaint Process
You can raise complaints at various stages of your passport application process from the Passport Seva Kendra.
| Method |
How to Do |
| Online Grievance Portal |
Via the main Passport Seva website:
1. Go to www.passportindia.gov.in
2. Click on the "Register Grievance" link in the top menu.
3. You will need your Application Reference Number (ARN). |
| Toll-Free Helpdesk Number |
Call the 24x7 National Helpdesk:
1800-258-1800 (Toll-Free) |
| Email to the Regional Passport Office |
The email address is RPO |
| Public Grievance Portal (CPGRAMS) |
Register on the Centralized Government portal: https://pgportal.gov.in |
Your passport complaint number
My passport is printed, but I haven't received it
If you encounter a problem with passport printing, please check the information below.
| Get Tracking Details |
Visit the official passport website and click "Track Your Passport Status" with your 15-digit File Number and Date of Birth. |
| Track on the Courier Website |
The result will show your Dispatch Number and the Courier Name (e.g., India Post/DPI). |
| Take official action for no movement |
Go to the CPGRAMS portal and lodge a Grievance. |
Re-dispatch your passport
Visit the RPO directly without an appointment
. Check your information to visit without an appointment.
| Administrative & Processing Center |
Services are not directly accessible by the public for general queries. |
| Public-Facing Service Desk |
Walk-in (with prior online appointment) for all standard passport services. |
| Issue Resolution |
Visit in person, but only after registering a grievance online via the CPGRAMS portal to get a ticket/reference number. |
Passport Related Complaint
You can use the passport-related complaint in the RPO as per the following conditions.
| 1. Correction of date of birth and other passport details. |
| 2. Official passport document resubmission at RPO. |
| 3. Pending police verification or re-verification. |
| 4. Close the previous file number or passport application. |
| 5. Request for passport data correction. |
| 6. Lost your passport? What to do at RPO. |
| 7. Application is on hold for review of documents. |
| 8. Recover my passport login ID and password |
| 9. The airport authority rejected or seized my passport. |
| 10. The delay in issuing passports at RPO. |
| 11. Resubmit your passport photo problems. |
| 12. A passport is under review at the Regional Passport Office. |
| 13. Applying for the wrong jurisdiction. |
| 14. Request to redispatch your printed passport. |
Process your complaint
