Resubmit your passport photo problems

Having your passport photo rejected is a common issue, but it’s crucial to get it right as it’s a frequent reason for delays. The Indian Passport Seva portal has strict, automated checks for photo uploads.

Common Reasons for Photo Rejection

1. Incorrect Size/Dimensions

2. Background is Not Plain White

3. Size of Face/Head is Incorrect

4. Poor Lighting or Shadows

5. Not a Recent Photo

6. You Are Wearing Glasses/Sunglasses

7. Facial Expression Not Neutral

8. Eyes Not Clearly Visible

9. Digital Manipulation/Filter

Step-by-Step Guide to Resubmit a Correct Photo

Step 1: Get a New, Compliant Photo Taken

Step 2: Prepare the Digital Version for Upload

Step 3: Log In and Navigate to the Correct Section

Step 4: Upload the New Digital Photo

Step 5: Complete the Resubmission Process

Step 6: Carry the Physical Photos to Your Appointment

Step 7: Physical Photos and Override the Digital Upload at the Counter.

Quick-Check Photo Checklist

Size is 35mm x 45mm (digital dimensions correct)
Plain, bright white background
Face covers 70-80% of the photo, looking straight at the camera
Neutral expression, mouth closed
Eyes are clearly visible and open
No glasses or headgear (unless for religious reasons)
Dark-colored attire, contrasting with the background
Recent photo (last 3 months)
No shadows on face or background
File size is between 20 KB – 1 MB
File format is JPEG