Passport Office in Calicut 

Regional Passport Office, Kozhikode

Grievances Officer	Shri. S Sethukumar
Full Address	Eranhipalam Post, Kozhikode, Kerala - 673006
Tel No.	04952768869 04952769139
E-mail	rpokozhikode @meagov.in
Official Website	passportindia.gov.in

 

Passport Seva Grievance Cell

Public Grievances Officer	Shri Bal Krishan
Complete Address	Ministry of External Affairs Room No. 24, Patiala House Tilak Marg, New Delhi - 110001
Tel No.	9101123384497 9101123384519
E-mail	passportpg @meagov.in

 

Online Application & Appointment Process

Before the application in Kerala, you can check the following information:

1. First, all the necessary documents and annexures are checked before starting the application process.

2. Then, go to the government Portal to fill up your application.

3. Next, you check your documents as per the application form.

4. After submitting your application online, you must pay fees as per the type or pages.

5. After that, you book an appointment at Seva Kendra (PSK) or Post Office Seva Kendra (POPSK) as per your location.

6. Thereafter, carry all original documents with self-attested photocopies.

 

Passport Documents Checklist

In the Kerala office list of documents, a document is needed during verification.

Birth certificate	Driver's license
PAN Card	Ration card
Voter card	Two recent color photos
Aadhaar card	Any old passport
Bank account passbook	Other citizenship evidence
Electricity bill	Educational Qualification

 

Passport Annexure or Affidavit

You can find a complete list of annexures and their purposes.

Annexure	Category
A	Identity Certificate and an Illiterate Person.
C	Single Parent for Minor.
D	Two-Parent for Minor.
F	Lost and Damaged.
G	No Objection Certificate for Government Employee.
J	Joint Declaration instead of Marriage Certificate

 

Passport Police Verification

Before your appointment, you can review the types of police verification.

Nature	Description
Normal Application	Standard process for first-time applicants or those with expired passports.
Pre-Police Verification	This applies to minors, older seniors, or government employees.
Post-Police Verification	This case is only used for tatkaal. The passport is printed and dispatched immediately after your PSK appointment.
Time	Within 7 - 21 days

 

Check Status in Kerala

After the application, you can check the status in Kerala by following the steps.

Step 1	First, you go to the government website
Step 2	Then, click "Track Application Status" on the home page
Step 3	Next, select the application type.
Step 4	After that, fill up the file number and date of birth
Step 5	Finally, click "Track Status," and you can see your status.
Reminder: You get the file number in your received copy, and you get the status by sending an SMS to 9704100100 in the format '<< STATUS>><< SPACE>><< File Number>>

 

Passport Related Complaint

Application is on hold for review of documents.

Close the previous file number or application.

Correction of date of birth and other corrections.

Lost your current passport, what to do at RPO.

Official passport document resubmission.

Passport under review at Regional Passport Office.

Pending police verification or re-verification.

Airport authority rejected or seized my passport.

The delay in issuing passports at Regional Office.

Request to re-dispatch your printed passport.

Read more information

 

 

Under Review at Regional Passport Office

Show the following steps for review in passport office.

What It Means	Your application has passed the initial document check at the Passport Seva Kendra (PSK), but more detailed verification by senior officials at the Regional Passport Office (RPO).
Duration	it extends to 3-4 weeks or more
Documentary Issues	A discrepancy in your date of birth, address, name spelling, or supporting documents
What You Should Do	1. Check for an Official Letter in your main.
	2. Contact to helpline number 1800-258-1800.
	3. Complain to file a grievance on pgportal.gov.in under the Ministry of External Affairs.
	4. You can visit your RPO's grievance cell with your ARN and original documents for a direct inquiry

 

Regional Passport Office Online Appointment

RPO online appointment process is given below

Access Official Website	Go to the official Government of India portal: passportindia.gov.in
Log In to Your Account	Return to the homepage and click "Login" under Existing User. Enter your created Login ID and password.
Schedule Appointment	View your name of ARN / File Number. Find the Schedule Appointment for Inquiry at RPO in the bottom menu and book an appointment date.
Available Slots	Keep in mind the slot date is open only at 3:30 pm as per the official time.
Rescheduled Limit	You can get only three appointments in the RPO Kolkata.

 

Regional Passport Office Complaint Process

You can raise complaints at various stages of your passport application process from the Passport Seva Kendra. 

Method	How to Do
Online Grievance Portal	Via the main Passport Seva website: 1. Go to www.passportindia.gov.in 2. Click on the "Register Grievance" link in the top menu. 3. You will need your Application Reference Number (ARN).
Toll-Free Helpdesk Number	Call the 24x7 National Helpdesk: 1800-258-1800 (Toll-Free)
Email to the Regional Passport Office	The email address is rpo.kolkata@mea.gov.in
Public Grievance Portal (CPGRAMS)	Register on the Centralized Government portal: https://pgportal.gov.in

 

Police Verification Report is Awaited

To process the number of steps for quick police verification.

Request forwarded for Police Verification.	The RPO has completed its initial action. The delay is now with the police.
Delay in Police Verification.	Follow up directly with your local police station. Inquire about the status and any required documents.
The police station is not responding, or there is no progress.	File a grievance on the CPGRAMS portal cpgrams.gov.in. This will officially alert the RPO to follow up with the police on your behalf.

 

My passport is printed, but I haven't received it

In case of facing a problem with passport printing, you must check below. 

Get Tracking Details	Visit the official passport website and click "Track Your Passport Status" with your 15-digit File Number and Date of Birth.
Track on the Courier Website	The result will show your Dispatch Number and the Courier Name (e.g., India Post/DPI).
Take official action for no movement	Go to the CPGRAMS portal and lodge a Grievance.

 

Visit the RPO directly without an appointment

. Check your information to visit without an appointment.

Administrative & Processing Center	Services are not directly accessible by the public for general queries.
Public-Facing Service Desk	Walk-in (with prior online appointment) for all standard passport services.
Issue Resolution	Visit in person, but only after registering a grievance online via the CPGRAMS portal to get a ticket/reference number.

 

Passport  Related Complaint

You can use the passport-related complaint in the RPO as per the following conditions.

1. Correction of date of birth and other passport details.

2. Official passport document resubmission at RPO.

3. Pending police verification or re-verification.

4. Close the previous file number or passport application.

5. Request for passport data correction.

6. Lost your passport? What to do at RPO.

7. Application is on hold for review of documents.

8. Recover my passport login ID and password

9. The airport authority rejected or seized my passport.

10. The delay in issuing passports at RPO.

11. Resubmit your passport photo problems.

12. A passport is under review at the Regional Passport Office.

13. Applying for the wrong jurisdiction.

14. Request to redispatch your printed passport.

  Process your complaint